PALS Inc. is proud to launch our 2025–2027 Strategic Plan – a bold, community-driven roadmap that will guide our growth, strengthen our services, and ensure we remain a trusted and responsive organisation for the people we support across the Moira Shire.
This new plan is the result of deep listening, shared reflection, and collaboration with our clients, staff, Board, and the broader community.
From visiting every PALS site to hosting strategic workshops in Yarrawonga, the planning process put real people, voices, and stories at the heart of our decision-making.
With the support of St George Consulting, we’ve been able to align our future direction with what matters most to the people who work with us and rely on us.
The 2025–2027 Strategic Plan focusses on three key priorities:
- Keeping PALS strong for the future – by growing services, strengthening safety, and building trust and championing inclusion.
- Improving the ways we work – using data to learn, listening to feedback, and making PALS a great place to work.
- Growing and expanding our services – in sustainable, thoughtful ways that meet the evolving needs of our communities.
At the heart of the plan are refreshed values that reflect who we are and who we strive to be: Belonging, Integrity, Reliability, and Respect. These values will guide every part of our operations and culture.
The full Strategic Plan and Easy Read version are now available on our website. Together, they set the course for a future where everyone feels welcomed, supported, and connected.
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